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Hostinger vs Bluehost – My Personal Experience

by Noshad Ali
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Hostinger vs. Bluehost: My Personal Experience Hostinger vs. Bluehost: Both platforms are renowned for their web hosting services. These services securely store your website’s files and make them publicly accessible under a specific domain name.

Having personally used Hostinger and Bluehost, along with other servers, I am well-equipped to share my direct experiences and offer you my candid advice on each service’s unique features and benefits.

Start of noshadali.com

Noshadali.com was launched in 2018 as a portfolio website to showcase my services. I embarked on my freelance journey in 2016, leveraging platforms like Upwork and Fiverr. It didn’t take long to recognize a dedicated portfolio website’s crucial role in a freelancer’s success. Over time, the website’s purpose evolved, transitioning into an edutech blog. This blog aims to educate users about various online tools and current trends in the IT industry, providing valuable insights and resources.

Namecheap: My First Web Hosting

In the early days of my digital journey, my knowledge of online tools was fairly limited. Curious to explore affordable options, I stumbled upon Namecheap. As its name suggests, the promise of inexpensive web hosting was quite appealing, and I tried it.

Namecheap

As time passed, I began hosting websites for my clients on the Namecheap server. However, I soon noticed a recurring issue: the websites frequently went offline, disrupting service nearly every other day. This was a cause for concern, and upon further investigation, I discovered the root of the problem. It turned out that we were exceeding the inode limits, which led to frequent downtime.

Naturally, my clients were dissatisfied with the frequent outages—no one appreciates interrupted service. In hopes of resolving these issues, I reached out to Namecheap support. They suggested upgrading my hosting plan. However, the issue persisted even with an upgraded plan, especially as I needed to host more websites.

Determined to find a more reliable solution, I searched for an alternative web hosting service. This search led me to discover Bluehost, which promised more robust hosting capabilities.

My Journey with Bluehost

I used Bluehost as my web hosting provider for approximately four years. Initially, my experience was exceptionally positive, not only due to the quality of service but also because of their lucrative affiliate program. I successfully made two sales to my clients, earning a decent commission and confirming my choice of Bluehost.

During these initial years, I hosted 40 websites on a shared server purchased from Bluehost. Everything operated seamlessly, leading me to renew my plans four times. I also bought several domains through them and recommended Bluehost to numerous acquaintances based on my positive experiences.

bluehost logo

However, I noticed a decline in Bluehost’s customer support quality as time progressed. Their chat system lacked the efficiency of platforms like Intercom or LiveTalk. Issues such as their verification process, which repeatedly asked for security codes and emails, became frustrating. Moreover, the notification system was poorly timed; alerts were issued not when a message was received but when the representative began typing, leading to unnecessary waiting.

Another limitation was the chat session’s sensitivity to user activity. If I didn’t respond within five minutes, the chat would end automatically—a stark contrast to more user-friendly services like Intercom, where sessions remain active longer.

Technical issues, including malware attacks on my server, marred my final years with Bluehost. This resulted in my websites being redirected to third-party advertisements, a serious concern affecting my clients and my business. Despite attempting multiple solutions to eradicate the malware, the damage to my client relationships and loss of business was significant, ultimately leading me to reconsider my hosting solution.

Bluehost Security System

When the malware escalated, I contacted Bluehost Customer Support, expecting them to take immediate action, given their responsibility to support customers with security concerns. Surprisingly, they did not provide the prompt assistance I needed. Instead, they suggested I purchase a security plan from one of their partners and submit a request for a security check, which they said could take 3 to 4 business days to address. This response was profoundly disappointing and unacceptable, given the situation’s urgency.

The potential loss was enormous, with malware compromising 40 of my client’s websites and redirecting them to third-party advertisements. The proposed delay of 3 to 4 days to address the issue was not viable. Such a significant disruption required a more immediate solution, and Bluehost’s lack of prompt support was a serious letdown.

bluehost logo

Bluehost

  • Shared Hosting
  • VPS Hosting
  • WordPress Hosting
  • Starts at $2.95/m for 10 websites

Frustrated with the situation and Bluehost’s inadequate response, I explored other hosting options offering more reliable security measures and customer support. This search led me to discover Green Geeks and Hostinger, which seemed promising as potential new hosting solutions for my business.

My Journey with Hostinger

After experiencing the issues with Bluehost, I switched to Hostinger and opted for their WordPress Hosting Plan. The migration process for all my websites to Hostinger was remarkably smooth. Hostinger proved to be an excellent platform for web hosting, emphasizing robust security measures and offering extensive support with website migrations, optimizations, and security systems.

A key highlight of Hostinger is its customer support system, which operates on Intercom. Unlike other systems, Intercom does not terminate the chat if there is no five-minute response, making it more user-friendly and less stressful. This feature was particularly useful during the migration process and whenever I needed ongoing support.

Hostinger’s customer support team was consistently helpful, showing a genuine desire to assist in any way possible. This level of support was a stark contrast to what I had experienced with Bluehost over the past two years, where the assistance had become increasingly unsatisfactory.

Hostinger

Hostinger

  • Easy Migrations
  • Highly Optimized
  • CDN enabled
  • Starts at $2.99/month

The Hostinger team facilitated the seamless migration of my websites and domains and ensured everything was correctly set up. Their proactive and customer-focused approach made the transition smooth and hassle-free, restoring my confidence in the reliability of my web hosting provider.

Hosting Features

Hostinger’s optimization capabilities are outstanding. After transitioning my websites to their platform, I immediately noticed a significant increase in performance speeds, clearly reflected in the impressive scores on Google Page Speed Insights.

Hostinger Website Builder offers an intuitive drag-and-drop interface, making it easy for anyone to create professional-looking websites without coding experience. It comes packed with a wide range of templates and customization options, enabling users to design a unique online presence tailored to their needs.

Hostinger Hosting Features

FeatureDescription
LiteSpeed CacheAdvanced caching and optimization plugin for fast loading times and superior website performance.
Built-in CDNContent Delivery Network that delivers content from the server closest to the visitor, significantly reducing load times.
24/7 Customer SupportEfficient support system operating on Intercom, providing continuous assistance without abrupt session termination.
Robust Security ProtocolsComprehensive security measures to protect against malware and other threats, with proactive support for best practices.
User-friendly Control PanelIntuitive control panel for easy website management, suitable for both beginners and experienced developers.
One-click WordPress InstallSimple installation process for WordPress, making it easy to set up a new website quickly.
Free SSL CertificateIncluded SSL certificate to secure your website and enhance visitor trust.
Daily BackupsAutomatic daily backups to ensure your data is safe and can be restored if needed.
99.9% Uptime GuaranteeReliable hosting with minimal downtime, ensuring your website is accessible to visitors at all times.
Multiple Data CentersGlobal network of data centers to ensure optimal website performance and fast loading speeds.

Litespeed Cache

Hostinger has enhanced its hosting services by partnering with LiteSpeed Cache, a powerful optimization plugin designed specifically for WordPress websites. This collaboration ensures that websites hosted on Hostinger benefit from accelerated loading times and improved performance. LiteSpeed Cache achieves this by offering a variety of optimization features, such as automatic page caching and image optimization, which are essential for delivering content quickly and efficiently to users.

This partnership reflects Hostinger’s commitment to providing state-of-the-art technology to enhance website speed and user experience.

CDN

Hostinger includes a built-in Content Delivery Network (CDN) that is remarkably straightforward to activate and significantly enhances website performance. The CDN distributes your website’s content across a global network of servers, ensuring that each visitor accesses the site from the closest server, significantly reducing load times.

This feature is crucial for improving site speed and scalability, making websites hosted on Hostinger operate with exceptional efficiency comparable to the speed of a rocket. Integrating this CDN into Hostinger’s services reflects their commitment to delivering cutting-edge technology and superior customer performance.

Pricing Plan

Hostinger price for the first year is very economical. You get a high discount and 2 months of free hosting service. On top of that, you can claim a domain for FREE for the first year.

The hosting plans are very cheap. They range from $2.99 to $9.99 monthly and can host up to 300 websites.

Hostinger Pricing

**Hostinger is a WordPress-recommended hosting service.

Summary: Hostinger vs Bluehost

Based on my extensive experience with various web hosting platforms, I strongly endorse Hostinger as the preferred choice for managing WordPress websites. This recommendation is grounded in Hostinger’s outstanding performance, including its integration with LiteSpeed Cache and a user-friendly CDN that dramatically enhances site speed.

Hostinger’s commitment to providing a top-notch user experience is evident in its robust security measures and efficient customer support system. Their service is particularly tailored to optimize WordPress, ensuring that websites are fast, secure, and easy to manage.

Moreover, Hostinger’s intuitive control panel’s added convenience and ease of handling traffic surges make it an ideal option for novice and seasoned web developers. Whether you want to launch a new website or migrate an existing one, Hostinger offers a comprehensive and reliable hosting solution that stands out.

In conclusion, Hostinger combines high performance, user-friendliness, and outstanding customer service for those focused on WordPress, making it a top contender in the web hosting market.

Frequently Asked Questions (FAQs)

What makes Hostinger a good choice for WordPress hosting?

Hostinger is an excellent choice for WordPress hosting due to its optimized performance features. It partners with LiteSpeed Cache to optimize fast loading times and optimize websites. Additionally, Hostinger includes a built-in CDN to enhance website speed and reliability further. Their user-friendly control panel, robust security measures, and efficient customer support make managing WordPress sites straightforward and secure.

How does Hostinger’s customer support system differ from that of other hosting providers?

Hostinger’s customer support system stands out because it operates on Intercom, a platform known for its efficiency and user-friendliness. Unlike other systems that may end chat sessions if there is no response within a few minutes, Intercom keeps the session active, allowing for more seamless and less stressful communication. This approach ensures that users receive timely and effective assistance.

What are the benefits of using Hostinger’s CDN?

Hostinger’s CDN offers significant performance benefits by distributing your website’s content across a global network of servers. This setup guarantees that content is delivered from the server closest to the visitor, greatly reducing load times and enhancing the overall user experience. Another advantage is the easy activation of the CDN, which makes it accessible even to those with limited technical knowledge.

How does Hostinger handle website security and optimization?

Hostinger prioritizes website security and optimization by integrating comprehensive measures and tools. The partnership with LiteSpeed Cache provides advanced caching and optimization features, ensuring fast website performance. Hostinger provides strong security protocols to safeguard against malware and other threats. Their support team is highly proactive, assisting users with security best practices and promptly addressing any issues that may occur.

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